Copyright & Takedown Notice

IPTV is a delivery technology, and British IPTV expects the content made available through the service to be used lawfully. We take copyright concerns seriously and provide a practical, notice-and-takedown style process so that rights holders have a clear, direct route to raise a specific concern about specific content, and have it looked at promptly rather than ignored.

This process operates alongside UK copyright law, principally the Copyright, Designs and Patents Act 1988, rather than as a substitute for it. For our broader, honest explanation of how IPTV and UK copyright law interact, including the role of Ofcom and ISP site-blocking orders, see our is IPTV legal in the UK page, which sets out the general framework in plain language.

If you are a rights holder with a genuine concern about specific content, the fastest route is the process described below rather than a general enquiry, since it tells us exactly what to check and where.

To help us act on a notice quickly and accurately, please include the following information when you submit a copyright concern:

1. A clear identification of the copyrighted work you believe is being infringed, such as the title, episode, channel or event.
2. The specific location of the allegedly infringing content within the service, described as precisely as you can, for example the channel name or stream reference and roughly when you observed it.
3. Your full name, organisation if applicable, and contact details, such as an email address, so we can respond to you directly.
4. A statement that you have a good-faith belief that the use described is not authorised by the copyright owner, its agent, or the law.
5. A statement, made under penalty of perjury or an equivalent statement of accuracy, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf.

Incomplete notices may take longer to action, since we may need to follow up for missing detail before we can identify the specific content concerned.

Copyright notices should be sent to our support email address, support@britishiptvsubscription.pro, with a clear subject line indicating it is a copyright or takedown notice, so it is not mixed in with unrelated messages and gets to the right reviewer promptly. This keeps rights-related correspondence separate from general customer support so it can be prioritised and reviewed appropriately.

This is a practical takedown process rather than a formal registered agent filing under any specific national scheme; it exists so that legitimate rights holders have a real, working channel to reach us about specific content, consistent with our general obligations under UK copyright law and good practice more broadly.

General support questions unrelated to a copyright concern, such as billing or device setup, should instead go through our normal WhatsApp support channel, which is better suited to those enquiries and gets a faster response for that kind of query than the copyright inbox would.

Once a complete notice is received, we review the information provided against the content described, checking the details given against what is actually available through the service at the time. Where a notice is sufficiently clear and specific, we take appropriate action in relation to the content identified, consistent with our obligations under UK copyright law.

We may contact the sender of the notice if further clarification is needed to locate or assess the content in question, rather than guessing at what was meant or acting on an incomplete picture. We aim to handle notices promptly, though the exact time needed can depend on how much detail was included in the original submission and the complexity of the specific case involved.

Submitting a notice does not guarantee a particular outcome; each notice is assessed on the information provided, on its own facts, and treated consistently with how similar notices are handled, so the process stays fair and predictable for everyone involved.

If you believe content was removed or restricted in error, for example because you hold the rights to it or your use was authorised, you may submit a counter-notice to the same address, support@britishiptvsubscription.pro, explaining your position clearly and factually, with as much supporting detail as you can provide.

A counter-notice should include: identification of the content affected and its previous location, a statement of your good-faith belief that the content was removed or restricted as a result of mistake or misidentification, your contact details, and a statement of accuracy regarding the information provided.

We will review counter-notices on their merits and respond directly to the sender, generally within a reasonable timeframe. As with the initial notice process, clear and complete information helps us assess the matter more quickly, rather than having to request missing details before we can properly look into it and reach a fair conclusion for everyone involved, rather than a rushed or one-sided decision.

Where we receive credible, repeated notices concerning the same account or the same source of content, we treat this as a serious matter rather than a series of unconnected one-off events that can each be dismissed on their own without wider context. Our general approach is to take escalating action in response to confirmed repeat infringement, which can include restricting or terminating access associated with the account or source in question, consistent with our terms and conditions.

This policy exists to make clear that the takedown process is not treated as a one-off formality; repeated, substantiated concerns about the same source are taken into account cumulatively, not assessed entirely in isolation each time a new notice arrives on its own.

Rights holders submitting multiple related notices are encouraged to reference earlier notices where relevant, so the pattern can be properly considered when we review the most recent one and decide what action is appropriate.

This notice works alongside our other policies, and it is worth reading them together for the full picture rather than in isolation: see our terms and conditions for acceptable use of the service, our privacy policy for how any information you send us is handled, and our general contact page for non-copyright support enquiries such as device setup or billing questions.

If you are considering subscribing and want to understand the service itself first, our about page and pricing page are good places to start, or you can test the service with a 24-hour free trial before committing to any plan or providing any payment details whatsoever.

Our refund policy and general legal position on IPTV and UK law round out the full picture if you want to understand the service before you commit to it, or if you simply want to know how the whole service fits together before you subscribe or get in touch with our support team.